At Bluetut, we understand the importance of timely order processing and delivery. Below are the details regarding our processing and shipping policies to ensure a seamless shopping experience.
Processing Time
- Orders are typically processed within 2-3 business days from the time of receipt.
- Orders placed after 4 PM UTC will be processed on the following business day.
- Customers will be notified promptly in the event of any processing delays.
Estimated shipping time: 4-7 business days from the date of shipment.
Shipping Time and Rates
- Shipping is available within the United States at a flat rate fee of $9.75.
- This fee is based on the weight and destination of the order and may change without prior notice.
- Promotional shipping rates may be offered periodically.
- The shipping cost is displayed during checkout for your convenience.
Shipping Locations
- We currently ship to addresses within the continental United States only.
- International shipping and shipments to P.O. boxes are not available at this time.
Business Days
- Operational days: Monday to Saturday, excluding holidays.
- Orders placed on Sundays or holidays will be processed on the next business day.
Order Tracking
- Once your order is shipped, you will receive an email containing:
- Tracking number
- Instructions on how to monitor your package.
- Stay updated on the status of your shipment throughout the delivery process.
Delivery Issues
If you encounter any problems with the delivery of your order:
- Contact us immediately at [email protected].
- Our team is committed to assisting you promptly to resolve any shipping-related issues.
Lost or Damaged Packages
We strive to ensure the safe delivery of your order; however, unforeseen issues may arise during transit.
Damaged Packages
- If your package arrives visibly damaged, contact us immediately at [email protected].
- We will work to resolve the issue and provide a replacement item as quickly as possible.
Lost Packages
- In the event your package is lost during transit:
- Notify us at [email protected] without delay.
- We will coordinate with the shipping carrier to locate your package or ensure you receive your order promptly.
If you have any questions or concerns about our shipping and processing policies, please contact us at [email protected]. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing Bluetut.